Your single source board of truth for customer feedback

Justin Ruckman

Director of Product & Design, EverCommerce

Painboard was the only tool that surfaced the depth in themes and provided the ability to personalize the results, which makes the difference between insights being actionable vs. ignored.

Struggling to keep up with customer feedback from numerous channels?

Imagine you have a dashboard. This single dashboard aggregates all the customer data from your NPS surveys, product reviews, support tickets, call transcripts, Slack conversations etc., and is automatically updated and organized.

It's the only place you would need to look at to stay on top of what your customers say, feel and want.

Tired of manually tagging qualitative customer data?

Imagine you have a dashboard. It shows you actionable insights and themes that are gleaned from exactly what customers say, without any bias, and automatically extracted in minutes. It's easy to edit them to be more relevant to your business.

No more wasted days sifting through endless data or creating spreadsheets. Focus your energy on delighting customers and driving results.

Unsure about decisions or recommendations made based on anecdotal evidences?

Imagine you have a dashboard. It gives you quantifiable insights and metrics to help you answer questions such as "how many times this issue has happened?" and "What's the impact of this feedback from a revenue perspective?". It allows you to segment your data and compare across channels, locations, departments or time periods to gauge performance accurately and identify areas for improvements.

No more guesswork. Enable confident decisions with solid data-driven foundations.

Imagine a dashboard that solves all these pain points in a simple, clean, yet powerful interface

Introducing Painboard: